Student Advisor x2

Closing date for applications: 12th February 2019 at 5pm

Location: Multisite (includes working at both Paragon & St Mary's Road Campus)

Contract duration: Full time, Permanent 

Salary: £23,370

Interviews: 25th and 27th February 2019

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Do you want to work in a nationally award-winning, professionally accredited advice service that puts disrupting inequality in higher education at the heart of everything it does? Are you an experienced advice professional who understands best practice in delivering case-based advice in a 1-2-1 or group setting? Are you passionate about supporting students and improving the student experience at UWL?

The Student Advisor is a key role within the UWLSU’s Representation & Advocacy team. The Student Advisor will deliver case-based advice and advocacy interventions to hundreds of students each year to an excellent standard and contribute to the continuation of our status as an Advice Quality Standard (AQS) accredited centre. The post holder will work to ensure that our students are supported through academic regulatory processes such as mitigating circumstances, academic appeals, complaints and disciplinary processes at UWL. They will provide independent, non-judgmental and accessible advice to students that will empower them to make informed choices about their case. An understanding of external support networks is also advantageous, as our Advisors are expected to identify and provide signposting guidance to students that will help them access suitable support for any issues they raise in advice appointments. We also pride ourselves on our partnership work with the University of West London and as such the postholder will be expected to demonstrate commitment to working in partnership with key stakeholders in the student experience at UWL.

Our Advice Service is non-traditional, and is a dynamic, proactive and strategically-driven centre that is committed to innovation and excellence for our students. We are looking for an individual who identifies with our mission to erase inequality and break down barriers to success and retention on students’ own terms at UWL. You will have experience in working with and supporting individuals and groups with high quality advice, and will have represented individuals or groups in meetings or hearings and have a proven track record of success in this area. You will have experience of working effectively on your own initiative, turning around complex casework efficiently and to a high standard. You will have a strong commitment to equality and diversity, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.  

Download the full job description and person specification here

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Application Process

To apply, please use the 'Apply for this job' link. You must complete your application on a UWLSU application form whch can be downloaded during the application process. Applications not made via a UWLSU applcation form will not be considered. CVs and Cover letters are not required 

Please contact andy.irwin@uwl.ac.uk if you have any queries about this role.

For more information about the SU or specific questions about the application process please contact su.recruitment@uwl.ac.uk

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UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.

Therefore we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups.